Return and Refund Policy

Free Returns
We offer free returns for all sale items within 24 hours of receipt, provided that the following return conditions are met:

Return Conditions:
1. **Original Shipping Country:** The purchase must be returned from the original shipping country.
2. **Eligibility:** Returns will only be accepted if there is a manufacturing defect with the product or if the product received does not match the one ordered.
3. **Condition of Items:** Items returned must be in their unused, original condition with all Al Injaz Perfumes packaging, tags, and any accompanying accessories or free gifts.

Return Instructions:
– To initiate a return, please contact our customer service team within 24 hours of receiving your order.
– Ensure that the product is securely packaged and includes all original packaging materials.

Refund Policy:
– **Exchange or Replacement:** Products eligible for return due to defects or mismatches can be exchanged or replaced. We do not offer refunds; instead, we provide an exchange or replacement for the eligible product.

Please note that items returned that do not meet the above conditions will not be eligible for exchange or replacement.

Contact Us:
If you have any questions or need assistance with your return, please contact us at:
– Email: [sales@alinjazperfumes.com]
– Phone: [+971 56 898 1668]